At Pin Point Signals, LLC., we are committed to ensuring your satisfaction. Please review our refund policy below:
- Full Refund: For all signal bundles (excluding trial signals), you are eligible for a full refund within 48 hours of purchase, minus the prorated amount for any signals that have been delivered.
- Partial Refund: For all signal bundles (excluding trial signals), if you request a refund between 48 hours and 14 days of purchase, you are eligible for a partial refund of up to 50%, regardless of whether signals have been delivered.
- For the Retail Trader Bundle (which includes 3 signals), if 2 out of the 3 signals have been sent, the partial refund will be calculated based on the signals that have not been sent. Specifically:
- If 2 signals have been sent, the partial refund will be 33.33% of the total bundle price. No more signals shall be issued.
- If only 1 signal has been sent, you will receive a refund for 33.33% of the bundle price and will still be provided with the remaining signal.
- Any signals that have not been sent, up to 50% of the total signals purchased, will still be delivered.
- Up to 2 Signals on the on the Retail Trader Bundle.
- Up to 5 Signals on the Market Maker Bundle.
- Up to 13 Signals on the Hedge Fund Manager Bundle.
- Trial Signal Refund: For the trial signal priced at $79, you are eligible for a full refund within 14 days of purchase, provided that no signal has been delivered. If the trial signal has been delivered, no refund will be issued.
- No Refunds: Refund requests made after 14 days of purchase are not eligible for any refund.
For any refund requests or further assistance, please contact our support team. Thank you for choosing Pin Point Signals, LLC.